Last update: 10/16/2024

On the sticker.si website, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store and protect your personal information and what rights you have in relation to it.

1. Controller of personal data

The controller of personal data is Gregor Pavlič Hren sp , with headquarters at Dragarjeva ulica 6c, 1230 Domžale - Ihan, Slovenia, email address: info @ sticker.si , telephone number: 070 668 877.

2. What data do we collect?

On the sticker.si website, we collect the following types of personal data:

• Contact information: first name, last name, email address, phone number, address.
• Order information: details of the products you order (eg stickers), delivery information, payment method.
• Technical data: IP address, device type, browser, cookies and other data necessary for the website to function properly.
• Communication data: messages you send via a form on the website, e-mail or telephone.

3. How do we use your personal data?

We use the collected data for:

• Order fulfillment: processing your orders, making and delivering labels, and communicating about your order.
• Communication: answering your questions and requests, providing customer support.
• Marketing: with your consent, we may inform you about news, promotions and special offers.
• Improving the user experience: analyzing the use of the website in order to improve our services and functionality.
• Legal obligation: compliance with legal obligations (e.g. keeping accounting data).

4. Who has access to your data?

Your personal data is confidential and accessible only to our employees or contractual partners who need it to perform services (e.g. delivery companies, payment service providers). All partners are committed to protecting your data in accordance with applicable law.

5. Storage of data

We keep your data for as long as is necessary to fulfill the purposes for which they were collected, or in accordance with legal obligations. We store data about orders for 5 years after placing the order, and data for marketing purposes until withdrawal of consent.

6. User rights

In accordance with applicable law, you have the following rights:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten").
• The right to restriction of data processing.
• The right to data portability.
• The right to object to the processing of data for the purpose of direct marketing.

If you want to exercise any of the above-mentioned rights, you can contact us at info@sticker.si .

7. Use of cookies

Our website uses cookies to improve the user experience. You can read more about cookies and how to manage them in our Cookie Policy .

8. Data security

We protect your data with appropriate technical and organizational measures that prevent unauthorized access, disclosure or loss of data.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy from time to time. We will notify you of any changes on our website.

For additional questions about privacy and data protection, write to us at info@sticker.si .

If you believe that your rights or regulations on the protection of personal data have been violated, you can complain to the competent state authority. In Slovenia, this is the Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, telephone: 01 230 97 30, fax: 01 230 97 78, e-mail: gp.ip@ip-rs.si).